This are Course offered by Telecentre .org
- Assessing the progress of telecentres
- The need for tracking Telecentre progress
- The concept of monitoring and evaluation
- Tools and techniques and Monitoring and Evaluation
- Reporting on the progress
- Planning for Improving Telecentre services and businesses
- Basic IT skills
- Fundamentals of Information and Communication Technology(ICT)
- Fundamentals of Computer Networking
- Internet – its uses
- Doing business over Internet
- Word processing, Spread Sheet, Presentation and Database Applications(Microsoft Office Suite and Open Office Suite)
- Citizens participation and eGovernance
- Egovernance and ecitizens
- The importance of citizen participation
- The role of telecentres in forming new relationships for citizenship
- Global experience
- Collaborative technologies for telecentre work
- Introduction to collaborative technologies and work
- Web 2.0 tools and techniques
- Website development and techniques
- eMarketing and social promotional tools
- moderation and motivational techniques in social networking and collaboration
- Community informatics
- Understanding informational needs
- Understanding local information systems
- Stakeholders in community information systems
- Information needs-gaps analysis
- Information entrepreneurship at community level
- Community Radio and telecentres
- Fundamentals of community and alternative media
- Involving community in developing community radio content
- Packaging content for the community
- Interactive techniques in community Radio work
- Interactive techniques in community radio station and the tools and techniques
- Content and services in telecentres
- Introduction to content and services
- Identifying information entrepreneurship activities
- Using tools to manage local content and services
- Developing partnership to provide value added services
- Assessing the effectiveness of services
- Digital literacy curriculum
- computer basics
- the Internet and the World Wide Web
- Productivity programmes
- Computer security and privacy
- Digital lifestyles
- Fundamentals of telecenters
- Introduction to telecenters
- History of global telecenter movement
- Kinds of telecenters
- Telecenters in community development
- The telecenters professionals
- Information management at telecentres
- Searching the Internet
- Using local information systems
- Identifying information sources
- Telecentre as a local resource centre
- Developing local databases at telecentres
- Planning a Telecentre
- Basics of planning and its relevance to the Telecentre
- Planning the logistics of a Telecentre
- Planning the services of a Telecentre
- Planning for Business: preparing a business plan for the Telecentre
- Planning for Resource and sustainability
- Promoting your Telecentre
- The need for marketing and promoting telecentres
- Community participation and engagement
- Customer relationship
- Networking and partnership development
- Using various marketing and promotional tools
- Telecentre management techniques
- Basics of Telecentre management
- Business management tools
- Financial management
- People management
- Quality, Risk and Crisis
- Telecentres for social business
- Telecentre as a social enterprise- introduction
- Social business opportunities for telecentres
- Social business models for blended value
- How to set up a social enterprise value
- Attracting seed investments for social businesses
- The qualities of telecenter operators
- Who is Telecentre operator
- Leadership and motivational skills
- Entrepreneurial and business acumen
- Partnership and networking skills
- Managerial and problem solving skills
- Understanding your community
- Understanding community stakeholders
- The role of local government institutions
- Economic lifeline of local communities
- Understanding Diversity and Community Resource Mapping
- Community Statistics